Shipping & Delivery Policy
Frutify delivers freshness directly to your doorstep, helping you "Fruit Up Your Day" every day! 🍓🍍
Last updated: January 31, 2026
Delivery Options
Scheduled Delivery
Pick your preferred slot for fresh fruits, dry fruits, shakes, or DIY kits.
Perfect for planning your meals and ensuring you get fresh produce when you need it.
Express Delivery
Urgent cravings? Receive your order in 90–120 minutes (location-dependent).
Great for when you need fresh ingredients right away!
Subscription Orders
Delivered automatically per your plan. Skip or reschedule as needed.
Never run out of your favorite fruits and vegetables!
Delivery Areas & Limitations
Service Areas: Available only in select cities/areas. Some DIY kits or perishable products may have limited availability.
Primary Areas
- Ernakulam
- Fort Kochi
- Kakkanad
- Edappally
- Palarivattom
- Vyttila
Extended Areas
- Kaloor
- Marine Drive
- Panampilly Nagar
- Kadavanthra
- Thevara
- Willingdon Island
Handling & Quality Assurance
Handpicked Selection
Orders are handpicked, cleaned, and packed carefully.
Extra Care
Delicate items (berries, pre-cut fruit bowls) handled with extra care.
Quality Inspection
Each order is inspected before leaving the hub.
Tracking & Notifications
What You'll Receive
- Order confirmation notifications
- Dispatch notifications
- Delivery notifications
- Real-time order tracking
Contactless Delivery
Available on request for safety and hygiene.
Simply mention "contactless delivery" in your order notes or call our support team.
Damaged or Spoiled Orders
Report Immediately: Report damaged or spoiled items immediately at delivery for replacement or refund.
What to Do
- Inspect your order upon delivery
- Take photos of any damaged items
- Contact our support immediately
- We'll arrange replacement or refund
Our Commitment
- Quick resolution of issues
- Free replacement delivery
- Full refund if needed
- No questions asked policy
Questions About Delivery?
Our customer support team is here to help with any delivery-related questions.