Terms & Conditions
By using Frutify, you agree to the following terms and conditions. 🍓🍍
Last updated: January 31, 2026
By using Frutify, you agree to the following terms and conditions that govern your use of our platform and services.
Product Orders
Pricing & Charges
- Prices, taxes, and delivery charges are displayed at checkout
- All charges are transparent and clearly shown
Order Cancellation
- We may refuse or cancel orders in case of fraud
- Stock issues or incorrect details may result in cancellation
Subscription Plans
Auto-Renewals
Auto-renewals continue unless cancelled 24 hours before next delivery.
Flexible Management
Pause, skip, or modify deliveries as per plan.
DIY Kits & Fresh Products
Custom-Prepared
Custom-prepared products cannot be returned once dispatched.
Quality Guarantee
We ensure fresh, high-quality ingredients for all DIY kits, juices, smoothies, and mojitos.
User Responsibilities
Delivery Requirements
- Provide accurate delivery details
- Be available to receive your order
Issue Reporting
- Notify us immediately of issues for replacement or refund
- Report problems at the time of delivery
Force Majeure
Weather
Severe weather conditions
Traffic
Unexpected traffic situations
Natural Disasters
Natural calamities and emergencies
Dispute Resolution
Contact Support First
Contact support first for any issues or concerns.
Legal Escalation
Unresolved disputes may be escalated legally.
Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Email: [email protected]
Phone: 1800-FRUITY (378-489)
Hours: 9 AM – 9 PM, Monday–Sunday
App/Website Chat: Instant help via "Help & Contact"